Tradalytics' Privacy Policy

Effective Date: 2023/07/11

Thank you for choosing Tradalytics ("the App"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use the App. By using the App, you agree to the collection and use of your personal information as described in this Privacy Policy.

1. Information We Collect

a. Personal Information: When you create an account or use certain features of the App, we may collect personal information such as your email, first and last name, phone number, address, state, province, ZIP/postal code, city, and social media profile information obtained through third-party services like "Continue with Google."

b. Device Information: We may also collect additional information from your mobile or tablet device, including photos and GPS location data, to enhance your user experience within the App.

2. Use of Information

a. Service Provision: We use the collected information to provide, maintain, and improve the functionality and features of the App, personalize your experience, and respond to your inquiries and requests.

b. Analytics and Tracking: We may use tracking and analytics tools such as Google Analytics and Firebase to gather information about how you use the App, including session duration, pages visited, and referring website/source. This helps us analyze user behavior, optimize the App, and improve our services.

c. Email Communications: We may use Mailchimp to send promotional and informational emails to users who have provided their email address. You may opt-out of receiving such emails by following the unsubscribe instructions provided in the emails or contacting us directly.

d. Advertising: We display ads from AdMob by Google within the App to support its free features. Advertisements may be personalized based on your interests and preferences.

e. In-App Payments: Users can use Apple Store In-App Payments to make purchases for products or services offered within the App. Please note that Apple's privacy policies and terms of service apply to such transactions.

f. Remarketing: We may use remarketing services, including Google Ads, Twitter, and Facebook, for marketing and advertising purposes. This involves displaying targeted ads to individuals who have visited our App or shown interest in our services.

3. Information Sharing

a. Third-Party Service Providers: We may engage third-party service providers to assist us in operating the App, analyzing usage data, sending emails, displaying ads, and providing other related services. These providers have access to your personal information only to perform their tasks on our behalf and are obligated to protect your information.

b. Legal Compliance and Protection: We may disclose personal information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, property, or safety, or to prevent any unauthorized access or misuse of the App.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

5. Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also opt-out of certain data collection and marketing communications. For any inquiries or requests regarding your personal information, please contact us at hello@tradalytics.io.

6. Compliance with Privacy Laws

a. CCPA and CPRA: If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information. Please refer to the "Your California Privacy Rights" section below for more details.

b. GDPR: If you are located in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) applies to the processing of your personal information. Please refer to the "Your Data Protection Rights under GDPR" section below for more details.

7. Additional Privacy Disclosures

a. CalOPPA: We comply with the California Online Privacy Protection Act (CalOPPA). We do not track users' online activities across third-party websites or apps, and we do not authorize third parties to collect personal information on our App through cookies or other means without your consent.

b. Children's Privacy: The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected personal information from a child under 13, please contact us immediately.

8. Security

We take reasonable measures to protect the security of your personal information. However, please note that no method of transmission or storage is 100% secure. We cannot guarantee the absolute security of your information.

9. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised Privacy Policy within the App. Your continued use of the App after the effective date of the revised Privacy Policy constitutes your acceptance of the updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at hello@tradalytics.io.

By using the App, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the App.